Charity is the best leasing manager a tenant can ask for

I have had a great experience here at the grandstand. I've been here for 2 years and charity has been god sent. She takes care of all my needs and when she isn't around the staff that assists her r very diligent and professional. I would recommend anyone that loves structure to come and check us out. They really aim to please

hard to get someone on the phone at office.

I just wanted to take the time to thank Patches for helping me with my application and getting everything processed and submitted for me to move-in! Although It was a long and tedious process, everything I needed help with, even questions I needed answered, she was able to assist! I wanted to also point out, on my move-in day (07/09/2021) it seemed everyone called out of the leasing office BUT Patches! I could definitely see she was doing more than her job that day, I wanted that to be NOTED!! I truly feel she should be rewarded for being there when others whom were supposed to, were not!

The Grandstand Apartments are #1. I am so grateful to their staff for more than exceptional customer service. They are friendly, upbeat, and inviting. The people in this community are just as amazing as the staff. I will definitely be renewing my lease, if I could just remember my password 😂

I am very pleased with the professionalism and courtesy that the staff has. The property is well kept and maintenance schedule is convenient and considerate. The children's play area is Awesome! With the overhead covering over the play area, you can still take your kids to play and they won't get wet. The pool is lovely and we'll maintained. I also love how pet friendly the complex is and they provide the bags to pick up your pet's litter on the property. Apartment size and price is great. The Renovations look amazing as well. They are doing a great job. ;)

Hats off to Miss Treddie Knight ......!! She is so professional as well as kind, caring and patient! She went all out to help me solve an issue with a rent payment. People like Ms, Treddie are a pleasure to be around and makes a bad day much brighter. KEEP UP THE GOOD WORK, Ms. Treddie!!!!

Thank you Shirley for your kind remarks! We are working hard to improve our resident experience and appreciate your feedback!

I was in a frantic because I found out that my job due to Covid request that I move in 6 months. I called spoke with CJ and told him of my situation. CJ calmed me down and assured me that he would do his best to get me an extension on my lease and asked that he call me back. CJ called me back with great news my extension was granted. I've lived here at The Grandstand for 3 years and every issue I've had has been resolved in a timely manor. Thank you CJ and The Grandstand staff for all you do. Stay safe everyone and many blessings to you all.

We are glad CJ provided great customer service! We truly appreciate you Cynthia!

CJ is the bomb. He made the application process easy. Very patient and willing to assist me with answering all my questions. Thank again CJ!

I have been here for 8 years and I must say I have seen a lot of things with the office staff. There’s a new lady in the office Shameka she’s a pleasure to work with she really tries to help, I like that she is up front not beating around the bushes when trying to get things done.

Things are a lot better ever since the old property manager was replaced. The sense of urgency is great. The customer service is a lot better. I feel more comfortable living there now. I just wish the gates would work.

Shameka Richardson took care of all mine and my roommates concerns/needs. She's awesome!

JC was fast and efficient. He made the process easy and smooth.. He made me very comfortable to ask questions. I haven't moved in physically yet, but so far I like what I see

Tralaine was the absolute BEST!!! He made my girlfriend and I feel like family! His customer service skills were exceptional and exceeded our expectations!!!! He was also very knowledgeable about the property! I was very impressed by the fact that he knew ALL of his residents and greeted them and their dogs BY NAME! That is very rare. Tralaine worked tremendously hard to get us into something that we not only liked but LOVED!!! He never grew impatient with us despite our indecisiveness! HE SHOULD BE THE FACE OF THE GRANDSTAND!!! I would refer anyone to HIM and this property!! He should definitely be a property MANAGER !!! Thanks TRA :)

Shawn lockett was amazing. He helped me with everything I needed answered every question I’ve had. It wasn’t anything I didn’t like about the service it was amazing

Shawn lockett was amazing. He helped me with everything I needed answered every question I’ve had. It wasn’t anything I didn’t like about the service it was amazing

Very pleased with service received from. JC known as Shawn was extremely very kind and professional. He took the time to show me the apartments and the entire property. The price of the apartment is affordable. It’s also in a great location.

My experience with JC my leasing consultant at the Grandstand was nothing but above and beyond of his service. He made me feel comfortable about moving into my unit since it was my first time moving. He got me into my apartment within a week in which i thought was unbelievable just to make sure that i would get there move in special that saved me tones of money. The apartment unit is more than what i expected it to be i have no issue with my apartment since moving in. I really appreciate & thankful for all the help. l still don't know what he did to make it all happen but the man is diffidently working lol. I felt like this was supposed to be my home after looking for almost 2 months and viewing other apartments close to my job JC took the initiative to go above his call of duty out of all apartments i viewed and working with other consultant. I also feel like the leasing constants work as a team to make sure that everyone is taking care of because i was also having issues setting up my gas in the apartment and Tra another lasing consultant worked with me and got that set up for me imminently and i still saved money doing it. I would recommend any first time renter or anyone searching for a new apartment to team up with Jc & Tra . The apartments is great no bugs, comfortable living. The only issue that I have not like so far is the entrance gate is never closed and was wondering will that ever be closed.

Your lovely leasing consultant Mr. Tralaine Vail is absolutely wonderful. He did an outstanding job welcoming me to The Grandstand. Amazing energy, keep it up and thank you once again. Smile ;-)

Tra helped us get exactly what we wanted even faster than we expected. Outstanding customer service!

So happy that you are pleased with your experience. Enjoy your Grandstand Community and look out for the wonderful resident Holiday events.

Tralaine was so cool! Everyone’s energy was so welcoming and he answered all of my concerns! He did his very best to accommodate ALLL of my needs! And I would definitely recommend this place to ANYONE!

I've been to the Grandstand a few times in the past and I've never been served the way Nelson helped me. It was extremely busy but he made it his business to make sure I was taken care of. He also checked and made sure I did everything I was suppose to do during the application process. Thank you Nelson! I look forward to moving on August 9th!